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ACT! en Outlook |
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U heeft ACT! en Outlook aan elkaar gekoppeld. Wanneer u een nieuwe e-mail maakt, wordt deze (automatisch) aan het desbetreffende contact
in ACT! gekoppeld. Nu neemt u uw PC mee buiten kantoor en start Outlook op. Outlook komt dan met de foutmelding dat het ACT! adresboek (de database) niet gevonden kan worden. Dit klopt, de database staat immers op het kantoornetwerk. ![]() U kunt dit eenvoudig oplossen door in Outlook een nieuw profiel aan te maken waarin u aangeeft geen adresboek te gebruiken. Om dit uit te voeren, sluit u ACT! en Outlook en gaat u naar het configuratiescherm van Windows (Start – Configuratiescherm). Daar selecteert u "E-mail" en klikt u op "Profielen weergeven": ![]() ![]() Kopieert u nu uw huidige profiel met de knop "Kopiëren" en geeft u het een duidelijke naam, bijvoorbeeld "Buiten kantoor". U dient ervoor te zorgen, dat "Te openen profiel opgeven" is geselecteerd. Ten slotte klikt u op "OK": ![]() Klikt u vervolgens op "Eigenschappen" en dan "Gegevensbestanden": ![]() Klikt u nu op het tabblad "Adresboeken" en verwijdert u het ACT! adresboek: ![]() Klikt u vervolgens 2x op "Sluiten" en daarna op "OK". Start u nu Outlook op en kiest u het juiste profiel. In dit geval zult u alleen e-mail kunnen koppelen in het profiel "tendenz001". U gebruikt dit profiel wanneer u toegang heeft tot de ACT! database. |
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This release addresses some enhancements to data security, and ease of use in the areas of Import/Export and Microsoft® Outlook® integration.
Sage ACT! users with Microsoft Outlook and/or Google® integration now have the ability to configure and use those integrations with Sage ACT! over Secure Socket Layer (SSL).
Sage ACT! users who have accepted to participate in Product Enhancement Program (PEP) now have their information sent over Secure Socket Layer (SSL) to the Sage server.
Sage ACT! users now have the ability to remove their Outlook activities from Sage ACT! en masse, so that they can revert back to a state prior to Sage ACT! and Outlook activity integration. Users can perform sync again after the process of removal en masse. (See KB Article 28572)
Sage ACT! users are able to know what duplicate checking criteria Sage ACT! is using for Microsoft Outlook contacts in the Microsoft Outlook integration setup. (See KB Article 28571)
Users are now able to perform Sage ACT! schema update (database update) with User Account Control (UAC) turned on and without having to run as a local Windows administrator.
When a user opens Sage ACT!, the system will check to make sure the Microsoft SQL Server® (ACT7) service is running. If it is not running, Sage ACT! will start it for the user.
Picture fields were causing a view error after updating database.
Database files synchronized from a remote database always overwriting database files in the Publisher database if both were modified, instead of last modified file winning.
Synchronizing modifications of supplemental files causes exponential sync file growth, causing remote sync to slow and timeout.
File sync performance issue with attachments between the remote/subscriber database and the main/publisher database.
Sage ACT! no longer performs the file processing for access/ security on the sync from a remote/subscriber database to a main/publisher database as is done from main/publisher to remote/subscriber database. The remote/subscriber database sends everything up to the main/publisher database. Making this change indirectly improved sync performance on attachments from the remote/subscriber database to the main/publisher database.
Error displayed after changing database location on server and remote/subscriber, and manage connection information on remote/subscriber database sync.
Assigning a different drop down list to a field does not sync to remote databases.
In previous versions, updates on the parent database do not get synchronized to remote if both sides modify the same contact. Original data on the remote replaces the changes on the parent.
The changes made in the document attached to a contact in the remote database are not synchronized to the document in the main database. After editing and syncing to parent, a GUID number is added to the file and updated properly in the remote database. In the main database, the document is still linked to the original file name. On remote, the document is linked to the edited attachment.
Outlook contacts are removed from the remote database after syncing to main database.
Unable to change settings when creating multiple remote databases.
Contact and Calendar sync were failing with the following combination of conditions: User Account Control enabled in Windows, Outlook sync is run from the Sage ACT! menu or sync is run from the Sage Integration menu, and both Outlook and Sage Integration are run by a Windows non-administrative user. In a failure occurs under other user permission scenarios, the proper messaging guiding users on how to resolve the issue is displayed.
Outlook add-in for Sage ACT! displays a runtime error during loading when upgrading from Sage ACT! 2011 SP1.
Performance degradation when loading task list after sending an email via Outlook. Specific to Windows 7® and Office 2007 environments.
In Terminal Services environment, Act.Outlook.Sync.exe errors display when logging in with multiple users. Multiple users can now log on to the same machine and sync Sage ACT! and Outlook simultaneously.
When attempting to send an email to two separate distribution lists in the same email message, the email will not attach to contact history.
When creating a new Company record, unable to proceed without saving the Company name.
Salutation field is deleted when users have set a preference to not auto-fill the Salutation field.
Error while editing data in Company list view while in customize columns mode.
In the Company detail view, if a user creates a company with Divisions and then expands the tree view in the left navigation to show divisions, then switches the layout of the detail view to another layout, the expansion in the left navigation collapses.
Company name is right-justified in the company name field after performing a lookup.
If a contact with multiple name parts is not mapped in the multiple contact name dialog, nothing is imported into the database.
Contacts linked to Opportunities are not exported when exporting from one database to another database.
When admin preference to attach emails to history when sent by database users is unchecked, emails sent to other users are incorrectly to the attachment supplemental files folder.
No response after clicking "Go to Advanced Query" link in the Lookup Opportunities view.
Record Manager field listed incorrectly listed as "Manager" when doing lookups.
Unable to delete users in empty copy of database after applying Sage ACT! 2011 SP1 has now been resolved.
Unable to change default duplicate checking criteria in empty copy of database after applying Sage ACT! 2011 SP1.
Teams created in original database are not listed in empty copy of database when setting team level access.
Sales Analysis by Record Manager report generating incorrect numbers with decimal point.
Gross Margin by Product report calculates Total Cost incorrectly.
Opportunity by Product report display incorrect information.
Group reports coming up blank when all sub-groups are selected in report filters.
Deleting or changing an attachment to a Smart Task step after that Smart Task has been set to auto-run results in no attachments being included in the Smart Task step.
When adding a Resource to an Activity, the activity is duplicated in the task list if the filter criteria for the Task List is set to "All Users".
Restoring database from a backup does not restore custom layouts.
Workaround: Use the "Restore As" function instead of Restore.
Attaching emails to contact history is not working in Sage ACT! Email client.
History recording to Groups or Companies not working with emails sent through Sage ACT! Email client.
Sage ACT! Office Add-in disables Quick Print function in Microsoft Word 2007 & 2010 after applying Sage ACT! 2011 SP1 update.
When using the Facebook® and Google® links in Internet Explorer® 8, information will not display in the Web Info tab due to changes made by these websites to not display in frames.
In the OLEDB2 provider, ambiguous Column Name displays when querying a table that has spill-over tables.
SDK: CustomSub Entity Record Creation Error. When attempting to create a new row for a custom sub entity, if this entity contains a yes/no or memo field with IsTracked (generate hsitory) set to true, then an error will be thrown either when the record is created, or when you attempt to modify the row.
SDK: GetHistory(Guid entityID) returns empty collection. When attempting to retrieve a HistoryList using HistoryManager.GetHistory(Guid entityID) you will be returned an empty collection regardless of the entity ID used (Activity, Contact, Company).
Snoozing activity alarms causes the error: "Index was outside the bounds of the array".
Follow-up activities are not marked "private" even though the preference of "Make new activities public" is unchecked.
If a user edits a layout within the first two minutes of opening Sage ACT!, Sage ACT! will switch between views and the layout designer 5 times. This behavior is intentional; therefore there are no plans to disable the background loading at this time.
Workaround: Wait for more than two minutes before editing layouts after opening Sage ACT!.
When performing a mail merge to a Microsoft® Word document using Microsoft Word 2010, no history record is created for the merge.
The Syncconfigfile.xml is not copied during install, resulting in not being able to set up the Internet Sync service.
Contact Detail view is blank after selecting contacts from the contact lookup list, and when users navigate to other views, they are logged out of the database.
Clicking on an email address in the contact list gives a 404 error.
When customizing columns in the Contact List view, the dialog box is in a distorted view that displays only the Available Fields.
Unable to sort activities by date or time from the Web client when the activity start time is after 5:00 pm.
Outlook displays referencing missing .dll files when loading Outlook integration.
The Sage ACT! address book is not listed as an available address book in Outlook when configuring Outlook integration.
When updating the time on an ACT! activity and checking the "send invitation email" box in the activity dialog box, the sender will get an updated iCalendar invitation, but the time still shows the original time for the activity.
Workaround: The sender must manually change the activity time and/or date inside the email message. The manually updated message does update the receiver’s existing Outlook Calendar. Microsoft currently has no plans to refresh the cache more often or provide a mechanism for Sage ACT! to refresh their cache due to performance.
Unable to change record creation options in web client preferences.
Custom date ranges in Opportunity List filters do not return any results or data.
Sorting on the results in the Contact column after performing a Keyword search does not sort in any logical order.
When Microsoft Word is set as the default word processor for Sage ACT! Premium (access via web), and if a user opens the mail merge fields dialog box to add fields to the mail merge template, the fields are not listed in alphabetical order.
Printing a mail merge generated in Microsoft Word does not record the merge in contact history.
Unable to perform Advanced Query when accessing the web database via the Firefox browser.
User logs in and at varying time intervals from 5 to 20 minutes, the user will start getting a "Continue to stay logged in" pop-up message. The user then receives sequential pop-ups every 1, 2, or 5 minutes asking them to click to continue.
Fout:
"Een generieke fout opgetreden in GDI +" bij gebruik van Sage ACT! 2012 of Sage ACT! 2011 Service Pack 1 Hot Fix 6 in een Terminal Services-omgeving
Antwoord-ID 28319 | Gepubliceerd 10/20/2011 11:51 | Laatste update 12/21/2011 09:28
Symptoom:
U gebruikt Sage ACT! in een Terminal-Services-, Citrix ®- of Remote-Desktop-omgeving en krijgt de volgende foutmelding:
"Een generieke fout opgetreden in GDI +"
Product:
Product Family: Sage ACT!
Product: Sage ACT! Pro, Sage ACT! premie
Versie: 2012, 2011 Service Pack 1 Hot Fix 6
Milieu: Terminal Services, Citrix ® of Remote Desktop
BELANGRIJK:
De volgende oplossing is alleen van toepassing op Sage ACT! 2012 (versie 14) en Sage ACT! 2011 Service Pack 1 Hot Fix 6 (versie 13.1.111.0 Hot Fix 6). Probeer deze oplossing niet met andere versies van de software.
Opmerking:
Als u werkt met een oudere versie van Sage ACT! 2011, dan zult u deze eerst moeten updaten naar Service Pack 1 en daarna Hot Fix 6 om deze oplossing uit te voeren. Voor meer informatie over het bijwerken naar de laatste versie, zie het volgende artikel:
Titel: Hoe kunt u de laatste Hot Fix voor Sage ACT! 2011 SP1 downloaden en toepassen?
Antwoord-ID: 27440
Oplossing:
Dit probleem kan worden opgelost in Sage ACT! 2012 en Sage ACT! 2011 Service Pack 1 Hotfix 6 met de toevoeging van de volgende regels aan het configuratiebestand in de Sage ACT! installatie-directory.
Standaard installatiemap:
32-bits OS: C: \ Program Files \ ACT \ Act voor Windows
64-bit OS: C: \ Program Files (x86) \ ACT \ Act voor Windows
Instructies:
Sluit Sage ACT!.
Blader naar de installatiemap en klik met de rechtermuisknop op ActSage.exe.config.
Selecteer "Openen met" en kies "Kladblok".
Zoek "AppSettings" en voeg de volgende twee regels toe:
<add key="TurnoffSettingMenuBackgroundImage" value="true"/>
<add key="TurnoffSettingToolBarBackgroundImage" value="true"/>
Sla het bestand op en sluit het.
Start Sage ACT! om te testen.